Warranty/Shipping
We are 100% confident in the quality of our Blood Flow Restriction Cuffs that we confidently offer a 30 day money-back guarantee that allows you to test the performance of our H+ Cuffs.
To be eligible for a return, all items must be returned including 6 cuffs, travel bag, and Edan Vascular Doppler.
Mail To:
H+ Cuff
836 Anacapa Street, #881
Santa Barbara, CA 93102
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
Once approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at TrainSmart@HPlusCuff.com.
Shipping:
Cost for United States shipping is $15.00 per order. Canadian shipping is $39.00 per order. All other countries (International), shipping is $89.00 per order.
USA Shipping is 1-3 days via Priority Mail. International Shipping is typically 6-10 days via Priority Mail.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If shipping a return item, we suggest you use a trackable shipping service or purchasing shipping insurance.
The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the original dated sales receipt.
This warranty does not include: Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use Any condition resulting from incorrect or inadequate maintenance or care Damage resulting from misuse, abuse, negligence, accidents or shipping damage Dissatisfaction due to buyer’s remorse Normal wear and tear
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